Academy Officer - Sales Trainer

About the Job

Locations: Mandaluyong City
Corporate Title: Senior Assistant Manager
Work Arrangement: On-site

The EastWest Academy team is looking for experienced professionals to join us in Ortigas in the role of Sales Trainer.

In this role, you will implement the Learning and Development Framework to identify, develop, deliver, and evaluate learning solutions aimed at enhancing the sales competencies of employees, ensuring they are equipped for both current and future roles within the assigned business groups or talent segments.

Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

• Implement learning and development framework, budget, policies, and SLAs for assigned segments.
• Prepare, monitor, and control the budget for assigned segments/programs.
• Conduct learning needs analysis to align curricula with business requirements.
• Design and implement programs using various methodologies (online, classroom, blended, 70-20-10).
• Monitor learning trends, evaluate relevance to RBG, and implement where applicable.
• Oversee vendor/faculty selection, development, and management for assigned segments.
• Evaluate program effectiveness through L1, L2, and L3 metrics and ensure BSP compliance (e.g., AMLA, FATCA).

What we're looking for

• A Bachelor's Degree in Business or any related field is highly preferred.
• Proven track record in sales, with strong sales facilitation skills and preferably experience in banking sales.
• Excellent communication, collaboration, customer focus, critical thinking, responsibility, and results orientation.
• Demonstrated ability in strategic thinking, learning agility, problem-solving, and managing disruptive change.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them.
• Defined career progression paths to guide you in your professional growth.