AML Operations Manager

The position is responsible for the banks Digital AML Risk Management Programs. This includes, AML risk assessment reviews, MIs and exception reports reviews, aggregate & residual AML risk reporting, providing assurance that AML risk adheres to approved risk appetite and providing industry guidance/reporting around emerging AML risk threats and trends, conducting AML awareness campaigns and training. Key areas of focus is to assist businesses with implementing initiatives & processes to minimize regulatory risk on non compliance to AML regulations.

DUTIES & RESPONSIBILITIES

Case Management Monitoring and Research

• Act as the Business lead and Subject Matter Expert (SME) on case management on AML Account Monitoring, exploring emerging trends, programs, issues and regulations.

• Ensure tracking, evaluation, assessment, and reporting of activity effectiveness and trends. Track progress versus objectives, spot areas for improvement, and evolve efforts.

• Track and Monitor efficiency and effectiveness of AML alerts and iterate based on false positive threshold set with Products and Channels Management Team.

• Task includes sending of notification to customers flagged with alerts, processing of account closure and preparation of regulatory reports where applicable

• Handles CS Level 2 escalations on accounts flagged and temporarily suspended due to AML alerts/non-compliance on AML reKYC or EDD requirements..

Tracking, Reporting and Communication

• Summarize all key information regarding investigation into a detailed report for endorsement to decision makers and other key stakeholders.

• Provide actionable insights to decision-makers on the status and outlook of AML Account Monitoring processes, regulatory compliance risks on all AML related process.

TECHNICAL COMPETENCIES

• Solid working knowledge of Banking Operations and Regulations, AML Compliance Case Management and Data Analytics.

• Preferably with online banking or digital banking exposure. Proficiency in IT is a must

• Minimum 5 to 7 years of previous experience in financial industry or Financial Crime Risk Management/AML or risk operations.

• Familiarity with wide array of banking AML Analysis tools, applications and solutions.

• Ability to work closely with key stakeholders and other business units.

• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels

• Analytical mindset and the ability to interpret and analyze data and metrics.

• Strong project management skills, with the ability to lead and drive teams to achieve goals and project deliveries