Workforce Management Officer

About the Job

Location: BGC, Taguig City

Corporate Title: Manager to Senior Manager (M to SM)

Work arrangement: Hybrid

Our People and Corporate Services Group is looking for a experienced professionals to join us with the role of Workforce Management Officer.

• In this role, you will be responsible for developing, implementing, and maintaining workforce strategies to ensure that the organization has the right number of employees, with the right skills, in the right positions, at the right time.

• This role requires strong analytical skills, a strategic mindset, and the ability to collaborate with cross-functional teams to support business objectives and optimize workforce efficiency

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Lead the development and execution of workforce planning strategies aligned with organizational goals.
• Analyze current workforce data and forecast future workforce needs based on business plans, market trends, and organizational changes.
• Collaborate with HR, department heads, and senior leadership to identify staffing gaps and develop solutions to address them.
• Monitor and report on key workforce metrics, such as headcount, turnover, productivity, and labor costs
• Develop and maintain workforce planning models, tools, and dashboards for effective decision-making.
• Lead or participate in workforce optimization initiatives, such as restructuring, redeployment, or upskilling projects.

What we're looking for

• Bachelors degree in Human Resources, Business Administration, Finance, Math, Statistics, or a related field
• At least 5+ years of experience in workforce planning, HR analytics, or a related field
• Proficiency in workforce planning software, HRIS, and data visualization tools (e.g., Excel, Power BI, Tableau).
• Excellent communication, presentation, and interpersonal skills
• Proven ability to collaborate across multiple functions and influence stakeholders
• Project management experience is required

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth