The leading digital life insurer from Singapore has entered the Philippine life insurance market after forming a new joint venture for its business growth. Their project plan is to build an omnichannel customer service supporting Asia.
Job Openings
Customer Service Representative - JOB00905
About the job Customer Service Representative - JOB00905
About the role:
- Answer and resolve any questions and/or complaints that customers have regarding their policy with accuracy and efficiency.
- Provide information to potential new customers who have questions regarding the products and services.
- Ensure excellent service standards and maintain high customer satisfaction.
Position requirements:
- 2+ years’ experience in the insurance industry and customer support experience
- Familiar with Omnichannel CRM systems and practices
- Knowledge of insurance investment business an asset
- Proficient in MS Office Applications (Word, PowerPoint, and Excel)z