Logistics Support Specialist

1. Pick up bookings and quotations

2. Monitor deliveries and keep delays to a minimum. Constantly following up and updating clients.

3. Coordinate with the Managers and Fleet Allocators for escalations and 
urgent pick ups and deliveries.

4. Calculate invoices for clients and validate charges on carrier 
invoices.

5. Investigate reasons for delays and communicate to the clients with incident reports rom carriers.

6. Connote report - compile consignments despatched the previous day and 
send overdues to Operations for immediate action.

7. Maintain trackers and ensure spreadsheets are updated and uploaded to 
shared file. Weekly

8. Prepare end of month report for all clients.

9. Update and send daily report to one of the clients.

10. Other clerical and assigned task from the client. Random follow up calls/emails to clients requesting service feedback by F&L CS team.