Operation Officer

Our client is a leading Japanese retail brand offering a wide range of apparel, footwear, bags, and accessories. They are seeking a Japanese-speaking Business Support Officer to manage logistics, inventory, procurement, and support data reporting and cross-border coordination

Key Responsibilities

1. International & Domestic Logistics

• Coordinate logistics operations (import/export, domestic delivery, warehouse management)

2. Inventory Management

• Monitor inventory across stores and HQ; manage product lifecycle and quality checks

3. Store Supplies Procurement

• Procure store equipment and supplies; liaise with vendors for cost-effective solutions; handle maintenance and troubleshooting

4. Interpretation & Translation

• Provide Japanese-English/Cantonese interpretation and translation support to Japan HQ and suppliers

5. Data Analysis & Reporting

• Analyze sales and stock data; prepare reports to guide store operations and promotions

6. Ad-hoc Support

• Support urgent projects and cross-functional initiatives
• Conduct research, data analysis, and develop proposals

Requirements

• Native Cantonese with high proficiency in Japanese (JLPT N2 or above) and English 
• Must be familiar with Inventory management, analysis, tax declaration, and Customs Clearance
• Strong interpretation/translation skills (Japanese to English / Cantonese)
• Excellent problem-solving, communication, and teamwork abilities
• Flexibility and cross-department coordination experience

Preferred Qualifications

• Experience in logistics, supply chain, or inventory management
• Background in retail or multi-store operations

Benefits

• Discretionary bonus
• Medical Insurance
• Yearly body check
• Paid Sick leave
• Birthday leave
• Marriage leave
• Bereavement leave
• OT Allowance
• Staff purchase discount