Assistant Store Manager

Location: CWB

Shift duty is required (Working hour: 8.5 hours plus 1 hour meal break)

Job Highlights

• Min 7 years of retail experience
• Responsible for daily operations of supermarket
• 9.5 hour per day (including 1 hour meal break)  & 7 days off per month

Job Description

Job Responsibilities

• Responsible for daily Admin operations of store as well as the coordination of the store
• In change of the department for admin, cashier, customer service, security of the store
• Execute the promotion plan, monitor product display and also the stock level to ensure the continuous supply to customers for maximizing the sales
• Ensure the daily operating practices within the store environment are in compliance with the hygiene and safety standard and all other related procedures laid down in the store operation manual
• Ensure customer feedback handled immediately through store team to maintain better customer relationship, reinforcing the service culture
• Coach and supervise staff to improve the overall customer service skill, maintaining staff positive work attitude with respectful work environment
• Assist in other ad-hoc projects as assigned

Job Requirements

• Tertiary educated with at least 7 years working experience in which 3 years must be in retail business with supervisory position, FMCG is preferable
• Self-motivated, independent and able to perform multitasks under pressure
• Good interpersonal and communication skills, service oriented
• Proficient in MS Word, Excel, and Chinese Word Processing
• Able to communicate with proficiency in English, Cantonese and Putonghua
• 9.5 hours/ shift and 7 days off/ month, 17 days public holiday
• Immediate available is highly preferred

Holidays & Benefit

• Day off: 7 days per month
• Entitle Public Holidays
• Annual Leave: Start from 11 days to 15 days
• Birthday leave: 1 day
• Marriage leave: 5 days
• Paternity Leave: 5 days
• Compassionate Leave: Max. 3 days
• Medical Plan
• Bonus: Discretionary