Technical Engineer

About the company: Our client is part of a major Japanese trading group and provides comprehensive IT solutions to support global business operations. Their services include SAP solutions used by over 50 companies worldwide, as well as in-house developed applications, network and infrastructure support, and IT security services. The parent group operates across a wide range of industries, including textiles, machinery, metals, energy, chemicals, food, real estate, ICT, and finance.

Position: Technical Engineer

Location: Admiralty

Salary: Negotiable 

Working Hour: Mon- Fri 9:00-18:00

Job Duties:

Provide technical support to our worldwide group companies in the following areas:

• Support and maintenance of company infrastructure (Network, Active Directory, Email, etc.)
• Technical support for enhancing cybersecurity measures (Assessment, Monitoring, Incident Handling, etc.)

Requirements:

• Must be a Hong Kong resident or possess a valid Hong Kong work permit
• Higher Diploma or Degree holder
• Good command of both written and spoken English and Chinese (Cantonese and Mandarin)
• Strong communication and interpersonal skills, able to liaise effectively with colleagues, project members, customers, and suppliers
• Well-organized, self-motivated, eager to learn, and able to work independently with a strong sense of team spirit
• Minimum 2-3 years of relevant experience in the following areas:
• Company infrastructure maintenance and support (Network, Firewall, Active Directory)
• Email service support (Office 365 experience preferred)
• Solid technical knowledge in:
• Network: Secure network design, firewall configuration, and troubleshooting
• Email systems: Office 365 or Exchange Server (preferred)
• Basic understanding of cybersecurity measures and incident handling
• Willingness to travel overseas for business trips (e.g., visiting HQ branches or their customers)

Benefit:

• Discretionary bonus
• Annual leave: 1st yr 12 days
• Medical Insurance
• Annual body-check
• Education allowance
• Pre-employment body check is required