Customer support

Position: Customer support

Responsibilities: 

• Monitoring of cargo imported / exported from Japan to China and Hong Kong (including arrangements for transport vessels and trucks) and reporting to customers.
• Calculation of transportation costs, issuance of invoices
• Preparation quotations
• Inventory management for Food Products
• Food regulation research (contact the Food and Environmental Hygiene Department or Customs)
• Booth staff at exhibitions and events (several times a year)
• Communicate with customers in mainland China in Chinese 

Requirement

• English (business level), Chinese (daily conversation lever, typing skill required)
• EXCEL / WORD
• 2 years or above experience in export/import operation experience
  
• Welcome to those who are interested in Japanese

Working days: Mon-Fri 0900-1800 (If Sat / Sun/ holiday request to work due to event, will have substitute holiday)

*Shift 1-2 times per month to work on Sat / Sun/holiday to check email. Will have compensation leave on weekday.

Basic salary: up to 22,000 HKD(Depending on experience)

Benefits: 

• OT pay
• Double pay 
  
• Bonus (2 times per year)
• Annual leave 
• Daily transportation fee
• Travel allowance
• Medical insurance