Customer Service Assistant Manager / Manager

Position: Customer Service Assistant Manager / Manager

Company: Our client is a Japanese logistics company that provides domestic and international removal services

# HKPR (Native HongKonger) ONLY

Mon to Fri (One or Two Saturday on duty is required)

Location : Cheung Sha Wan

Working Hours : 08:30 - 18:00

Responsibilities:

• To mainly handle e-commerce shipments, receive orders and handle general
• inquiry from customers by phone & email
• To coordinate and support air export / import operation, sales section as per
• standard operation procedure
• To maintain effective communication with customer and overseas agent (mainly
• group branch in Japan)
• To enter data & prepare documentation for courier, air export / import shipment

Requirements:

• Form 5 graduate or above
• At least 3 years relevant experience in air freight forwarding & express
• Excellent communication skill
• Microsoft excel and words processing, accurate typing skill
• Native Cantonese with proficiency in written and verbal in English and Mandarin

Benefits: 

• Discretionary bonus
• Medical scheme
• OT pay
• Annual leave: 1st year - 12 days; max 18 days