SharePoint Support Consultant

ABOUT DYSRUPIT

DysrupIT is a leading Australia based cloud services company. We support clients across the globe in their adoption of the cloud and their transformation to as-a-Service business models. DysrupIT is dedicated to making a positive impact in the communities it serves.

COMPANY CULTURE

We are constantly looking for talented people to join our team. We offer a unique and extraordinary career experience to motivate and inspire talents like you to make a difference in our customers, clients, and the entire organization. At DysrupIT, you'll join a team of dedicated and brilliant professionals who shares the same of goal of pursuing integrity and excellence. We are committed to promoting a culture where employees are valued and respected. We invest in our employees and make sure that they will have the right training to secure their growth and advancement towards their career aspirations.

JOB SUMMARY:

We are seeking a detail-oriented and proactive SharePoint Support Consultant to provide technical support, maintenance, and enhancements for our SharePoint environment. The ideal candidate will have hands-on experience supporting users, troubleshooting SharePoint issues, and performing routine administrative tasks, as well as collaborating with internal teams to improve SharePoint-based solutions.

JOB RESPONSIBILITIES:

Provide day-to-day support for SharePoint users (permissions, access, issues).

Troubleshoot and resolve SharePoint-related issues, including performance, access, and integration problems.

Monitor and maintain SharePoint environments (SharePoint Online or on-premise).

Assist in configuring and customizing SharePoint sites, libraries, lists, and workflows.

Support user onboarding and training for SharePoint tools and features.

Perform regular backups and data recovery procedures as needed.

Document support tickets, technical issues, and resolutions.

Collaborate with developers or IT teams for escalated issues or enhancements.

Ensure compliance with security and governance policies.

JOB QUALIFICATIONS:

25 years of experience in SharePoint support or administration.

Strong knowledge of SharePoint Online (Microsoft 365) and/or SharePoint Server.

Experience with SharePoint site structure, permissions, lists, libraries, and workflows.

Familiarity with Power Automate, PowerShell, and basic troubleshooting of Office 365 apps.

Excellent communication and problem-solving skills.

Microsoft certifications (e.g., MS-600, MS-740, or similar) are a plus

SOFT SKILLS:

Excellent verbal and written communication skills

Excellent interpersonal and conflict resolution skills.

Strong analytical and problem-solving skills.

Adaptable and flexible

Organized and keen to details.

Can work well within a team.

Has the initiative and self-drive

Able to work independently and under minimal supervision.