CHANGE MANAGEMENT & BUSINESS READINESS SUPPORT

We are hiring a change and readiness support resource to assist with business preparation activities across ERP, warehouse and retail operations.

This is an execution-focused role supporting communications, training coordination, and user readiness activities in the run-up to go-live.

Key Responsibilities

• Support impact analysis documentation and user readiness tracking.
• Coordinate training logistics across sites and functions.
• Prepare and distribute communications and user materials.
• Track business readiness status and escalate gaps.
• Support cutover coordination and early hypercare activities.

Must-Have Expertise

• ERP or system implementation support
• Training coordination and scheduling
• Preparing user guides and materials
• Stakeholder communication support
• Tracking readiness metrics
• Strong organisational and documentation skills

Preferred Experience

• Retail or distribution environments
• ERP transformation programmes
• Multi-site operational rollouts
• High-volume user environments (250+ locations / 1,000+ users)

Vertical

Technology