Charlotte, NC, United States

Customer Service Booking Agent

 Job Description:

Join an award-winning, family-oriented company in a multi-billion dollar industry! We are searching for highly self-sufficient, organized, and motivated individuals that are eager to learn about working in the travel industry. Through our self-paced training, you will become a master and trusted travel professional in the travel industry.

Main Responsibilities:


Maintain your own book of business planning, booking, and coordinating travel for clients. This includes all travel documentation and billing.

Maintain awareness of all current travel restrictions and safety protocols for all modes of transportation and destinations.

Work with suppliers via phone, email, and online to research and finalize arrangements.

Research destinations, tour packages, day trips, excursions, events, transportation, and accommodations based on individual/group needs.

Book flights, cruises, rail, rental cars, hotels, tickets, and travel insurance using online and telephonic reservation directories of more than 130 suppliers and vendors worldwide.

Receive the latest updates on travel and leisure deals, advisories, destination updates, and supplier/vendor training so you can be a valuable resource to your clients.

Qualifications:


High School Diploma, GED, Associate Degree or Equivalent

One year of similar experience is preferred

Excellent interpersonal and customer service skills

Proven organizational skills and demonstrable attention to detail

Strong analytical and problem-solving skills

Ability to function well in fast-paced environments

Must have direct access to an internet modem and/or secure WiFi network

What We Have To Offer:

Flexible Scheduling
Unlimited growth within the company
Travel discounts

Simply apply and you can get started as soon as today! Don't miss out on this amazing opportunity! Start your career in the travel industry today! We would love to have you join our team!