Service Manager - Operations & Customer Growth - $61K-$70K

Service Manager - $61K-$70K - Route Operations & Customer Management
Chicago, IL | Onsite

A growing service operation is seeking an experienced Service Manager to lead route service operations, customer retention efforts, and service team performance within a fast-paced environment.

This onsite opportunity offers $61,000-$70,000 and is ideal for candidates with strong leadership, customer relationship management, and operational oversight experience.

Responsibilities:

• Oversee daily route service operations and service team performance
• Build and maintain strong customer relationships
• Drive customer retention and contract renewals
• Support pricing strategy, profitability, and revenue growth initiatives
• Recruit, hire, train, and coach service team members
• Conduct employee performance reviews and ongoing development
• Collaborate with leadership on operational and service improvement strategies
• Manage service administration, reporting, and resource utilization
• Support operational coverage when necessary

Requirements:

• Service management or area service management experience
• Strong customer retention and relationship-building background
• Leadership experience managing service teams
• Experience with budgeting, pricing, and operational performance
• Strong negotiation and communication skills
• Ability to work in fast-paced and changing environments
• Valid driver's license with good driving record

Additional Requirements:

• Must pass background check and drug screening
• Hair follicle drug test required
• No THC permitted

Compensation & Details:

• $61,000-$70,000 compensation range
• Full-time onsite role
• Leadership opportunity within a growing operation

Apply today to be considered for this Service Manager opportunity.