Job Openings IT Infrastructure Manager

About the job IT Infrastructure Manager

Role Overview: The IT Infrastructure Manager at Dime is responsible for managing and optimizing the company's technology infrastructure, ensuring it supports the company's payment processing platforms needs. This role is critical to maintaining high levels of performance, security, and managing scalability as DIME expands, especially in cloud-based infrastructure and multi-jurisdictional FinTech operations.

Key Responsibilities:

  • Infrastructure Management: Oversee the design, implementation, and maintenance of the company's IT infrastructure, including cloud services, networks, and data centers.
  • Security and Compliance: Ensure that the infrastructure meets the highest security standards and complies with relevant regulations.
  • Performance Optimization: Monitor and optimize system performance to ensure high availability and reliability.
  • Disaster Recovery: Develop and implement disaster recovery and business continuity plans to protect the company's operations.
  • Vendor Management: Manage relationships with infrastructure vendors and service providers, ensuring that services meet the company's needs and budget.

Experience & Qualifications:

  • Strong technical expertise in IT infrastructure management, cloud computing, and network security.
  • Experience in managing IT operations in a fintech or similar high-security environment.
  • Excellent problem-solving and project management skills.
  • Bachelors degree in Information Technology, Computer Science, or a related field.
  • Certified Information Systems Security Professional (CISSP) or similar cybersecurity certifications.
  • Certified in Risk and Information Systems Control (CRISC).
  • Certified Cloud Security Professional (CCSP) or similar cloud-related certifications.
  • ITIL Foundation Certificate in IT Service Management.

This is a hybrid role, and based on the candidate's location, they may be required to attend the office in person on a mutually agreed-upon schedule.


Package Details

  1. Competitive Salary:
    • We offer a salary that aligns with industry standards and is tailored to your experience, ensuring you are fairly compensated while helping us attract top talent.
  2. Performance Bonuses:

    • You’ll have the opportunity to earn performance-based bonuses, rewarding you for achieving personal, team, and company-wide goals and contributing to our growth.
  3. Equity or Stock Options:

    • We provide equity or stock options, allowing you to have a stake in the company’s future and share in our success as we grow.
  4. Health and Wellness Benefits:

    • We offer comprehensive health benefits, including medical, dental, and vision coverage, along with wellness perks such as gym memberships or mental health support to ensure your well-being.
  5. Retirement Benefits:

    • We support your long-term financial planning with a retirement savings plan that includes company contributions or matching.
  6. Flexible Working Arrangements:

    • Our hybrid work model provides the flexibility to work remotely, with a schedule for in-office attendance based on mutual agreement.
  7. Paid Time Off (PTO):

    • We offer generous paid time off, including vacation days, sick leave, and parental leave, to ensure you can maintain a healthy work-life balance.
  8. Professional Development:

    • We invest in your professional growth by covering the cost of certifications, training, or conferences, and providing clear opportunities for career advancement within the company.
  9. Tech and Equipment Stipend:

    • We provide a stipend or necessary equipment to set up a productive home office, ensuring you have everything you need to work efficiently.
  10. Travel and Relocation Support:

    • If you need to commute to the office or relocate, we offer support with travel expenses and relocation assistance as needed.

This is the overall benefit package and is implemented where applicable.


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