Senior System Analyst, IT Solutions Delivery
Job Description:
PURPOSE
- Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.
- Develop solution by preparing and evaluating alternative workflow solutions.
- Interact with users for collecting requirements and providing technical solutions
- Provide guidance for junior developers to complete tasks
- Get used to the Agile development process and reach the goal of each sprint
- Implement the requirements by defining and analyzing system problems; designing and testing standards and solutions.
KEY ACCOUNTABILITIES
- Responsible for software development and maintenance of mission critical frontend trading systems for multiple BUs
- Manage and lead up to medium scale project team, arrange project team resources assigned according to projects implementation plan.
- Review current technology and drive ways to leverage and improve productivity
- Perform systems administration and daily IT operation tasks
- Select the right technology solutions for building the regional end-to-end sales platform.
- Provide integration solution with other systems.
- Translate user requirements to functional & technical specs, lead the project team members to perform the development according to confirmed technical specs.
- Carry out feasibility study of requirements and functional specs with users and other functional stakeholders.
- Perform the full SDLC cycle task, i.e. system design, development, testing, implementation, support, maintenance and enhancement
KEY PERFORMANCE INDICATORS
Business indicators:
- Assist to rollout eCommerce related project according to agreed timeline and resource
Technical indicator:
- Total Tickets vs Open Tickets: Monitor the ticket churn over time
- Average Handle Time: Keep your tasks timely under control
- Mean Time To Repair: Analyze how fast you resolve different incidents
EXTERNAL & INTERNAL CONTACTS
- Our company local IT teams (Internal)
- Infra team
- Information Security team
- Enterprise architect team
- Solution delivery team
- Our Company business owners (Internal)
- External vendors (External)
DECISION MAKING
- Allocate manpower and resources to meet timely deadline
- Recommendations on IT solutions, design & approach for the related project implementation
- Decide methodology to implement the requirement
- Provide ideas to improve implementation workflow
- Decide how to break down programming tasks and allocate tasks for junior developers
QUALIFICATIONS / EXPERIENCE
University degree in Computer Science or equivalent
At least 8 years of application development experience
Strong insurance knowledge, problem solving and analytical skills
Strong leadership experience. Proven track records in managing regional-based Front-end systems, preferably experiences in implementing IT systems/projects to multiple BUs.
KNOWLEDGE & TECHNICAL SKILLS
Experience with modern programming language, Node.js, ReactJS, Java
Experience with CI/CD pipeline from frontend build perspective.
Deep appreciation of latest and emerging technologies and practice, such as DevOps, Cloud, Microservice Architecture and Mobile development.
Experience integrating with RESTful APIs
Knowledge of modern container technology, such as docker, K8s
Knowledge of modern authorization mechanisms, such as OAuth, JSON Web Token
Experience with common front-end development tools such as Webpack, NPM, etc.
· Good command of spoken and written English