KEY RESPONSIBILITIES

- Assist in the analysis, design, and support of D365FO modules related to Finance and Supply Chain under the guidance of senior staff.

- Work within cross-functional teams to help gather business requirements, aiding in the translation into functional specifications, and support the configuration of the system.

- Participate in testing of system changes and enhancements to ensure they meet accuracy, reliability, and performance standards.

- Support the provision of subject matter expertise, adhering to guidance and best practices to enhance efficiency and compliance with industry standards.

- Contribute to collaboration efforts with developers, solution architects, and project managers to support successful project delivery and alignment with business objectives.

- Assist in troubleshooting and addressing issues, providing support to end-users from different countries.

- Help maintain a comprehensive documentation set for application design and flow, business processes, functional design, and system testing, including monitoring and tracking issue resolutions.

- Keep informed of industry trends, Microsoft updates, and best practices in D365FO functionalities, and assist in making recommendations for system improvements.

- Support user training sessions, workshops, and documentation efforts to ensure end-users are proficient in utilizing the ERP system for financial and POS activities.

- Participate in the evaluation of third-party integrations and extensions to improve the D365FO system functionality.

- Receive mentorship from senior ERP lead and contribute to team efforts, aiming for professional growth and development.

EDUCATION/QUALIFICATION/EXPERIENCE

- Diploma in Information Technology, Computer Science, or a related field.

- Certifications in Microsoft Dynamics 365 (Finance and Operations) are beneficial.

- Familiarity with the Food & Beverage or Retail Sector is advantageous.

- Basic understanding of D365FO modules.

- Demonstrated ability to work in teams and assist in translating business requirements into technical solutions.

- Experience with data migration, conducting UAT, and user training is preferable.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

- Foundational knowledge of Microsoft Dynamics 365 Finance and Operations (D365FO) ERP products, with

a focus on Finance or Supply Chain.

- Analytical and problem-solving skills, with a basic ability to address technical issues.

- Effective communication skills to liaise with both technical and non-technical stakeholders.

- Understanding of financial accounting principles, regulations, and compliance requirements.

- Ability to assist in comprehensive system testing, quality assurance, data migration, UAT, and training activities.

- Openness to learning about third-party integrations and extensions relevant to finance and POS operations.

- Adaptability to work in a dynamic and changing environment.

OTHERS

- Fluent in English with good interpersonal skills, both verbal and written.

- Detail-oriented and capable of working effectively in a team across diverse cultures and locations.

- Flexible and able to manage multiple tasks in a fast-paced environment.

- Willingness to travel to other countries as needed