Agile Delivery Manager

As a Delivery Manager you will work to build agile and lean practices across the team, ensuring scrum team health & happiness and delivery support.

The role is based in the Technology Department which is responsible for the delivery and operation of products and services.

Responsibilities

• Delivery Manager for multiple product teams coaching the teams in self-management, cross functionality, continuous improvement.
• Coach the Teams, Product Owners and the wider organization in value delivery backlog creation, management and prioritization helping to ensure the vision is delivered.
• Help the teams choose the appropriate agile practices, tools and techniques to deliver value.
• Help the teams continuously improve and adopt an empirical approach - coach the team in how to measure and track their delivery in order to identify areas for improvement.
• Facilitate the agile ceremonies.
• Challenge existing processes and work with people outside the team to update them if they are slowing the team down or not adding the most value for everyone.
• Facilitate the alignment and communication, as appropriate, across all the product teams.

Skills, Knowledge & Experience

Essential

• Experience of setting up a new team through the phases of the Tuckmans model (Forming, Storming, Norming, and Performing).
• At least 5+ years' experience working as a delivery manager in an agile environment, preferably in a variety of situations.
• Knowledge of Azure DevOps, Confluence, Kanban and Scrum
• Knowledge of the software development lifecycle
• Experience facilitating the planning of agile developments based on Objectives and Key Results.
• Good knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Understands iterative and incremental development.

Desirable

• Certified delivery manager/scrum master practitioner
• SaaS or PaaS industry experience
• Worked in an environment that has moved from On Premise products to Public Cloud
• Experience working with full stack teams.

Personal Attributes

• Skilled at building trust, managing team dynamics and motivating people.
• Clear communicator
• Experienced at relationship building.
• Experienced at coaching the team members, product owners and people outside of the team.
• Thrives on change and demonstrates a can-do attitude.
• Passionate about putting the client first.
• Productively challenges thinking and behaviors in colleagues at all levels.
• Be brave with innovation, experimentation, and failure.
• Be creative, co-operative and collaborative.
• Highly motivated self-starter
• Confident in facilitation and presenting content to senior stakeholders.