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41 Open positions

Junior Cloud Support Engineer HCI

Sofia, Sofia City Province, Bulgaria

Description:

This is your job: Responsible for execution of new customer provisioning. Plan and execute the regular software upgrades and patch upgrades Perform SAP Cloud system application administration and troubleshooting Perform cloud application administration on SAP cloud platform Handle different types of customer requests (user management, certificates, connectivity issues, troubleshooting) as per the agreed SLAs. Coordinate with SAP teams in case of a customer issue or escalation Engage proactively and coordinate …

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AWS Data Engineer

Description:

This is your job: Design, build, and maintain scalable data pipelines using AWS Glue and Python. Develop and optimize ETL workflows and data integration solutions in the AWS ecosystem. Create and manage data models and tables in AWS Redshift. Implement data quality, monitoring, and alerting for pipelines to ensure high data reliability. Work closely with data scientists, analysts, and other engineers to support data needs across the organization. Automate deployment …

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Security Analyst L1

Description:

This is your job: Conducting active monitoring of SOC dashboards Detection of possible offences and alarms for security incidents Initial triage of security breaches Lease with L2 Incident investigators Your qualifications: Bachelor's Degree (or in progress with) in Cybersecurity, Information Security, Information Technology, or related field Candidates with knowledge in SIEM solutions (MS Sentinel, Splunk, Qradar, Rapid7) will be favored 1+ years of experience in a SOC will be considered …

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Agile Coach

Sofia, Bulgaria

Description:

About the Role: We are seeking a passionate and experienced Agile Coach to guide and inspire our teams on their Agile journey. You will play a key role in enabling teams, leaders, and the organization to embrace Agile principles, values, and practices. Your mission will be to foster a culture of continuous improvement, collaboration, and customer-centric delivery. Key Responsibilities: Coach cross-functional teams, Scrum Masters, Product Owners, and leadership on Agile …

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Technical Support Agent with German and English

Sofia, Sofia City Province, Bulgaria

Description:

This is your job: Analyze and promptly respond to customer queries related to the Parloa platform. Develop expertise in our systems, evolving into a "Bot Builder." Collaborate closely with cross-functional teams, including Customer Success, Product, and Engineering. Contribute to shaping and enhancing customer support processes within Parloa. Perform translation activities between German and English for website, product, and knowledge base localization needs. Dedicate yourself to finding solutions to problems and …

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Chat Support Representative with English

Sofia, Sofia City Province, Bulgaria

Description:

This is your job: Provide independent and high-quality responses to our customers via our support system. Provide reliable resolution of critical and high-impact problems for customers. Take ownership of customer issues and follow problems through to resolution. Work closely with our developers and technical teams to ensure customer satisfaction. Contribute ideas and practical solutions to ensure customers contentment. Recognize trends and service impacting events and escalate properly. Learn from others …

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Video and Motion Designer

Sofia, Bulgaria

Description:

WHAT YOULL DO Develop, define, and maintain a motion design system to ensure brand consistency. Create high-quality video and animation content for various platforms, including social media, digital marketing, and product UI. Collaborate with cross-functional teams, including designers, marketers, and developers, to integrate motion into campaigns and products. Stay up to date with motion design trends and implement innovative techniques to enhance storytelling. Work on end-to-end video production, from concept …

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Senior Visual Designer (Illustrator)

Sofia, Bulgaria

Description:

WHAT YOULL DO Ensure a consistent and high-quality look and feel by strictly following the Design Language. Work closely with other designers to ensure the integration of the Web Design System into the product development lifecycle. Present ideas in a clear and compelling way across continents and cultures. Proactively identify and address visual design inconsistencies. WED LOVE TO HEAR FROM YOU IF YOU Possess a proven track record in designing …

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Senior UX Designer

Sofia, Bulgaria

Description:

WHAT YOU LL DO Explore, define, and maintain Design System to ensure consistency Support the whole life cycle of the Design System components including documentation. Focus on an inclusive mindset and apply accessibility standards Explore creative design and tech trends and styles WE D LOVE TO HEAR FROM YOU IF YOU A strong design portfolio that displays your UX abilities Proven track record in visual design for applications and/or design …

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Design System Figma Expert

Sofia, Bulgaria

Description:

WHAT YOULL DO Create consistent, high-quality UI components for the Web Design System. Provide and maintain a robust design token architecture to ensure cohesive, scalable, and robust UI elements across teams and products. Follow industry best practices when composing UI elements at scale. Take initiative to identify and resolve visual design inconsistencies. Improve and maintain handoff and design processes across products and teams. Collaborate with designers to integrate the Web …

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