Sofia, Bulgaria
Technical Writing and Instructing Coordinator
Job Description:
At DIGITALL we dont just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always one step forward: working with top-notch technologies, creating innovations ahead of the market trends, sharing the passion for discovering better ways. As a human-centric organization, our teams are built on mutual respect and open communication, allowing everyone to be authentic, express ideas and unleash their potential. We are proud of our DIGITALL bright minds and never stop developing their skills to keep pushing boundaries together and do what we love. DIGITALL operates globally with a team of 1000 experts in 16 locations across 8 countries.
We are looking for an experienced professional to support the creation, development, and maintenance of high-quality learning and documentation materials. The role is focused on technical writing, instructional content development, and the delivery of clear, user-friendly learning assets that support business and operational needs.
The ideal candidate combines strong written communication skills with experience in developing structured training materials, technical documentation, and digital learning content
This is your job:
- Create, develop, and maintain instructional materials, technical documentation, user guides, learning assets, and training content.
- Translate complex information into clear, structured, and user-friendly documentation and learning materials.
- Support the planning, coordination, and delivery of training programs and learning initiatives.
- Collaborate with internal teams and subject matter experts to gather requirements and validate content accuracy.
- Ensure all content is aligned with organizational standards and remains accurate and up to date.
- Continuously improve training materials and learning experiences based on feedback and evolving business needs.
- Manage content development tasks and ensure the timely delivery of assigned materials.
Your Qualifications:
- Proven experience in technical writing, instructional design, documentation creation, or learning content development.
- Experience creating user guides, training materials, process documentation, or digital learning assets.
- Strong written and verbal communication skills in English.
- Excellent organizational and analytical skills with strong attention to detail.
- Ability to structure and present complex information in a clear and engaging way.
- Experience working in cross-functional or international environments is considered an advantage.
Technical Skills:
The candidate should have sufficient experience with:
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
Nice to Have:
While not mandatory, experience with the following tools would be considered a strong advantage:
- Articulate Rise
- Articulate Storyline
- Camtasia
- Vyond
Personal Competencies:
- Strong analytical and compositional skills
- Excellent written communication and presentation abilities
- Self-motivated and detail-oriented
- Ability to work independently and within a team environment
- Strong time management and organizational skills
Organizational information:
- All applications will be treated in strict confidentiality
- Please note that only shortlisted candidates will be invited to an interview