This is your job:

• Assist in managing and administering Microsoft Intune for device management and security.
• Support and maintenance of Defender for Endpoint.
• Support and maintenance of Microsoft 365 Suite applications
• Assist in administering and supporting Microsoft Active Directory (AD) and Microsoft Entra ID for identity and access management.
• Provide support and maintenance for Windows Desktop and Windows Server environments.
• Monitor and troubleshoot system performance, ensuring high availability and reliability.
• Collaborate with cross-functional teams to implement and support IT projects.
• Develop and maintain documentation for system configurations, processes, and procedures.
• Apply ITIL best practices to manage IT services and improve service delivery.
• Stay up-to-date with the latest industry trends and best practices to continuously improve our IT services.
• Apply ITIL best practices to manage IT services and improve service delivery

Your qualifications:

• Experience in managing and supporting Microsoft Intune, Defender for Endpoint, Microsoft 365 Suite, Microsoft AD, and Microsoft Entra ID.
• Knowledge of Windows Desktop and Windows Server administration.
• Good problem-solving and troubleshooting skills.
• Familiarity with ITIL framework and its application in IT service management.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft PowerShell for automation.
• Excellent English language skills.