Momentus Specialist
Job Description:
At DIGITALL we dont just deliver technology we deliver the future! We are explorers, knowledge-hunters, tech geeks, problem solvers and game changers who want to inspire and be inspired. Our DIGITALL people are always one step forward: working with top-notch technologies, creating innovations ahead of the market trends, sharing the passion for discovering better ways. As a human-centric organization, our teams are built on mutual respect and open communication, allowing everyone to be authentic, express ideas and unleash their potential. We are proud of our DIGITALL bright minds and never stop developing their skills to keep pushing boundaries together and do what we love. DIGITALL operates globally with a team of 1000 experts in 16 locations across 8 countries.
As the Momentus Specialist Fair Management, you are responsible for the end‑to‑end setup, configuration, and operational excellence of all Momentus-related requests and workflows supporting fair and exhibition management. You act as the primary connection point between business teams, technical stakeholders, and integrated platforms, ensuring smooth processes, accurate data, and an exceptional exhibitor experience.
This is your job:
- Configure and maintain event workflows, forms, pricing structures, portals, and integrations within Momentus.
- Partner with Brand Directors and stakeholders to translate business requirements into effective system solutions
- Provide application support, resolving incidents and service requests while ensuring system availability and user satisfaction.
- Deliver system enhancements, including requirements gathering, solution design, testing, and implementation.
- Manage integrations and vendor relationships, monitor service performance and SLA adherence.
- Develop and maintain documentation, including functional specifications, knowledge articles, and process guides.
- Conduct user training and onboarding, ensuring effective adoption and utilization of the platform.
- Ensure compliance with security, data quality, and governance requirements across the platform.
Your qualifications:
To succeed in this role, you bring a strong combination of technical understanding, business process expertise, and communication ability.
- Required Skills & Experience
- Bachelor's degree in a relevant field
- 3-5+ years of experience in IT, consulting, or application support environments
- Experience with event management or exhibition platforms is considered a plus
- Experience with cloud applications, integrations, and data governance
- Strong stakeholder management, business analysis, and change management skills
- Ability to create functional specifications and support compliance requirements
- Excellent English is required and German language skills are considered a plus
- Nice-to-Have
- Momentus / Ungerboeck certification or hands-on Momentus configuration experience
- UX/UI awareness
- Strong analytical skills for troubleshooting integrations
- PMI, IPMA, or equivalent project management certification
- Experience collaborating with Brand Directors and cross‑functional teams
Organizational information:
- All applications will be treated in strict confidentiality
- Please note that only shortlisted candidates will be invited to an interview