Telesales Executive

Diamond Search Recruitment are delighted to be representing our client, an exciting, well established and successful organisation, recruiting for a Hunter Telesales Executive. This exciting opportunity reports into the Sales Manager; the core objective of the role is to win new business and grow existing account spend.

Working as apart of a high performing and dynamic sales team, you will be rewarded with an excellent commission structure, working for an organisation with opportunities for career development.

Offering remuneration of £19-23K basic plus commission!

Duties include:

• B2B Telesales
• Reactivate lost accounts and continually monitor customers spend who may be slipping
• Achieve objective when making calls to customer with relevant offer/enquiry details.
• Successfully make the required outbound calls each day, building relationships with customers.
• Keep all customer records up to date with an accurate description of the individual business buying procedures, contacts and expenditure and other relevant information.
• Assist the Inbound team by answering all incoming calls within 3 rings, in a polite friendly manner, introducing both the company and yourself.
• Achieve a high level of accuracy on all orders, Upsell and cross sell on every order to increase both size and order value.
• Where necessary achieve and exceed Sales, Gross Profit, Lost Call and territory growth targets as set by the Line Manager.
• Process orders and enquiry’s following Quality Control Procedures.
• Ensure that all quotations are dealt with, recording the correct information and submitted by the deadline or on a timely basis.
• Record and update customer database with relevant information.
• Ensure that all records are up to date, filed and easily assessable and that all reporting is done correctly and on a timely basis.
• Carry out work willingly and well, receptive to new ideas and promote good atmosphere.
• Ensure that all communication to customers both written and verbal maintains a high standard both in presentation and content.
• Work as necessary to provide optimum cover to customers during office hours; Give support to team members and assist other departments, as and when necessary.
• Attend staff meetings, training courses, exhibitions and seminars as required.
• Be an enthusiastic team player at all times. Participate in special projects and perform other duties as required

The Ideal Candidate:

• Strong telesales experience and success is essential
• Good standard of education, including Maths and English
• Good Excel skills
• Good verbal and written communication skills
• Team player
• Highly motivated and driven to succeed

Apply today!

Diamond Search Recruitment is acting as an Employment Agency in regards to this vacancy.