Samples Manager

Diamond Search Recruitment are delighted to be representing our client, a highly reputable, professional and sustainable organization, recruiting for a Samples Manager. This is an exciting opportunity to join a brand leader; this role represents an integral position within the business where you will be appreciated for your hard work and dedication.

The role

Providing samples to existing and potential customers is one of the most important links between the company and potential sales. Ensuring that the company has an effective and reliable sample service is essential to the success of the business.

Purpose

To operationally manage the whole samples team and processes across all relevant business locations. From making sure that samples and sample collateral is in stock, to delivering the customer needs on time, efficiently and accurately in line with the business objectives.

To make continuous improvements to the sample offer, service level and cost management, including supplying management information on the consumption of sample collateral and using automated processes to ensure correct stock levels of key products.

To be the owner of the entire end-to-end samples process. Responsible for the systematic processes, ensuring they are maintained, fully functional and repaired as necessary with internal or external suppliers.

To be the samples business partner offering support to the sales, marketing and management teams with all sampling related enquiries and requirements.

Responsibilities

Management of Samples Department personnel to include

• Performance management

• Succession planning

• Training

• Talent management

• PDD process

The ideal candidate

• Experience of Managing a Team, excellent ability to motivate and develop others

• A can-do attitude, customer focused and highly motivated

• Able to effectively prioritize own workload

• Remains calm under pressure

• A forward thinking approach

• Excellent communication skills with a confident approach

• Previous use of SAP or Microsoft Dynamics 365 desirable but not necessary

Apply today!

Diamond Search Recruitment is acting as Employment Agency in regard to this vacancy.