Inbound Support Administrator

Diamond Search Recruitment are delighted to be representing our client, an exciting, market leading organisation experiencing significant growth who are recruiting for an Inbound Support Administrator. Our client sells their product range, via their national distributor network to many countries worldwide and are recognised as a highly reputable, successful and well-established business.

The role - To ensure the effective data processing and support to ensure smooth and on time deliveries of Inbound shipments into our client's warehouses worldwide. Also, provide general administrative support for the supply chain team and to provide cover for the Inbound Controller as required.

Responsibilities of the Inbound Support Administrator will be:

• Monitoring and management of inbound shipments to all locations.
• Monitoring all inbound freight using relevant forwarder systems to identify any potential delays to expected receipt date into the warehouses and liaise with outbound team to minimise impact on customer requested shipment date.
  
• Recording status and progression of inbound shipments both on ERP system and Excel based shipment logs.
• Ensuring ERP system and shipment log is updated with accurate expected receipt dates, where any changes to initial plans are identified.
• Preparing Importation documents for freight forwarders under the supervision of the Inbound controller.
  

The ideal Inbound Support Administrator candidate will have:

• Experience of using Dynamic NAV (Navision) either in a sale or purchasing role.
  
• Experience in UK/EU Imports.
  
• Capable of setting and maintaining effective general office procedures.
• Proven ability to manage a multi-task role.
  
• Understanding of Good customer service principles.

• Able to communicate effectively both orally and in writing with colleagues, customers, and suppliers.

• Excellent telephone skills.

• Must have the highest possible regard for Health and Safety.

This is a really exciting opportunity for a successful Inbound Support Administrator to work for a fantastic organisation who offer excellent company benefits such as;

10% Bonus paid across February, March, July, and October, Pension - up to 5% matched, Private Healthcare, Eyecare Vouchers, Gym membership, 25 days holiday (plus bank holidays) and many more.

Apply today and don't miss out!

Diamond Search Recruitment are acting as Employment Agency in regard to this vacancy.