Fulfilment Assistant

Diamond Search Recruitment are delighted to be representing our client, a leader within their field, providing trusted identity and security solutions. The company has offices in the Americas, Europe and Asia. Offering an exciting opportunity for a Sales Ledger (Fulfilment) Assistant.

Summary of the role

A full time Sales Ledger (Fulfilment) Assistant to integrate into our busy department at Tier 2 level, supporting the teams in both our UK and Belgian offices.

Main job responsibilities and accountabilities

• Identify, process and allocate sales receipts
• Update available credit in the ordering system
• Weekly merchant journals
• Weekly bulk allocations
• Monitor accounts inbox
• Create cases in the CRM (Salesforce)
• Resolve Tier 2 customer queries (incoming via phone and email)
• Work as part of the team to achieve timely month end closure
• Filing & Archiving
• Ad-hoc / Administrative duties as required
• Responsibility for complying with company policies and procedures, including but not limited to information security and acceptable use, and for undertaking mandatory in-house company training as required.

Person specification

Essential

• Good working/practical experience in sales ledger
• Ability to prioritise tasks and work with accuracy
• Strong MS Office Skills
• Advanced Excel Skills - creating and editing formulas, sorting cell ranges, creating pivot tables and charts, changing chart types, naming a range, linking data, filtering data, linking workbooks
• Good communication skills, written and verbal
• Flexible approach
• Undertake other job responsibilities and accountabilities within the remit of the job role as and when these may arise.

Desirable

• Level 3 AAT qualification or equivalent / qualified by experience
• A second European language would be advantageous

Apply today!

Diamond Search Recruitment is acting as an Employment Agency in regard to this vacancy.