Commercial Sales Consultant

The Commercial Sales Manager is a player-coach role responsible for driving merchant services and payment solution sales while providing day-to-day sales leadership and support to the broader commercial sales team. This individual carries a small individual sales target, owns some strategic opportunities, and helps improve team performance through deal coaching, pipeline management, product expertise, and sales execution.

The role works closely with Relationship Managers, Product teams, Vendor Partners, and sales team members to win new business, expand existing relationships, and strengthen sales execution across the assigned market.

What You Will Do

• Carry a small individual sales target and lead the full sales cycle for merchant services and other payment solutions
• Serve as a player-coach to the commercial sales team, providing deal strategy, coaching, and support throughout the sales process
• Help drive team performance against new account, revenue, and pipeline generation goals
• Lead strategic, complex, and high-value sales opportunities while supporting team members on key deals
• Review pipeline activity, opportunity progression, and sales priorities with team members
• Partner with sales leadership to identify pipeline gaps, deal risks, and areas where additional coaching or support is needed
• Conduct sales calls with prospective and current clients to assess needs and present aligned solutions
• Provide guidance on sales strategy, solution positioning, client presentations, and objection handling
• Manage an individual sales pipeline while maintaining visibility into team pipeline and activity
• Prepare and deliver responses to RFPs and help team members communicate product value effectively
• Serve as a subject matter expert on merchant acquiring, gateway capabilities, certifications, APIs, and related payment solutions
• Conduct needs assessments and product demonstrations remotely and on-site
• Assist with configuring payment solutions based on client requirements
• Work with Product and Marketing teams to share client feedback and market insights and develop sales tools and training materials
• Support the development of sales team knowledge around products, verticals, competitive positioning, and payment technology
• Participate in complex or sensitive onboarding efforts to support successful client implementations
• Help establish consistent sales practices and accountability across the team

What You Bring

• 10+ years of experience in payments sales, technical consulting, solutioning, or related commercial roles
• 4+ years of merchant acquiring experience, with a focus on selling to mid-market and/or enterprise companies
• Proven success carrying and achieving six-figure sales targets in the payments industry
• Experience coaching, mentoring, or providing sales leadership to other sales professionals while maintaining individual production responsibilities
• Strong understanding of merchant acquiring, payment gateways, certifications, APIs, and related technical specifications
• Ability to translate complex payment capabilities into clear business value for clients
• Experience navigating complex mid-market and enterprise sales cycles
• Demonstrated ability to develop relationships with senior decision-makers and influence complex buying processes
• Experience evaluating pipeline health, developing deal strategy, and helping sales professionals advance opportunities
• Familiarity with onboarding and implementation processes for payment products
• Proficiency with Salesforce, Microsoft Word, and Excel
• Willingness to travel for client meetings, team activities, training sessions, and industry events