IT Specialist

We are seeking a motivated and resourceful IT Specialist with 1+ years of experience to join our growing IT team. The IT Specialist will be responsible for providing technical support for PCs, networks, and related infrastructure, ensuring smooth and efficient operations for our employees. The ideal candidate will possess a strong problem-solving aptitude, excellent communication skills, and a commitment to continuous learning.

Responsibilities:

• Provide first-level technical support to end-users for PC hardware, software, and network-related issues.
• Install, configure, and maintain PC hardware, operating systems, and software applications.
• Troubleshoot network connectivity issues, including LAN, WAN, and wireless networks.
• Monitor network performance and identify potential issues.
• Perform routine system maintenance tasks, including backups, updates, and security patching.
• Manage user accounts and access permissions.
• Maintain inventory of IT equipment and software licenses.
• Document technical procedures and solutions.
• Assist with IT projects and initiatives.
• Adhere to IT security policies and procedures.
  
  

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 1+ years of experience in IT support.
• Strong knowledge of PC hardware, operating systems (Windows, macOS), and software applications (Microsoft Office Suite, etc.).
• Understanding of networking concepts (TCP/IP, DNS, DHCP, etc.).
• Experience with network troubleshooting tools.
• Familiarity with IT security principles.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and manage time effectively.