General Manager

TFD GM

Overall Job Responsibility:

• Deliver revenue and profits based on yearly budget
• Oversees daily operations and that the rest of the management staff controls their departments
• Sets the culture for the restaurant and ensures that all staff follows TFD procedures
• Ensures that every guest that walks through our doors has an authentic experience and feels welcome.
• Managing any guest complaints in a timely and thorough way

Daily Job Duties:

• Update weekly premeal topics and ensure that staff is knowledgeable about our product
• Oversee new menu roll outs (training, menu updates, website updates)
• Provide content for social media contact and give them restaurant news to post
• Create and post manager schedule
• Ensure that invoices are processed correctly and oversee any credits
• Oversee daily and weekly cash balances to make sure they are correct
• Make sure that our POS is up to date
• Update weekly snapshot and bank sheets
• Send out Weekly Wrap up email to ownership
• Schedule and run weekly manager meetings
• Ensure that staff training program is up to date and thorough
• Respond to any guest complaints
• Ensure that all employees have the proper orientation and that their new hire paperwork is properly filled out
• Oversee all catering is executed at TFD standards
• Look for marketing and community outreach opportunities