Travel Support Representative

Job Description:
Provide real-time assistance to travelers regarding bookings, schedule changes, and travel requirements. The Travel Support Representative acts as the first point of contact for customer support and issue resolution.

Key Qualities:

• Strong customer service orientation

• Calm and diplomatic approach

• Active listening and empathy

• Clear communication under time constraints

Qualifications:

• Ability to manage multiple requests efficiently

• Solid typing and computer navigation skills

• Proficiency in English (additional languages a plus)

• Comfortable handling client inquiries via chat, email, or phone