Client Experience Specialist

Job Description:
As a Client Experience Specialist, you’ll ensure that each traveler receives exceptional service from inquiry to post-trip feedback. You will manage communications, resolve issues, and maintain client relationships.

Key Qualities:

• Exceptional interpersonal and listening skills

• Calm, patient, and empathetic under pressure

• Positive attitude and problem-solving mindset

• Ability to build lasting customer relationships

Qualifications:

• Strong written and verbal communication

• CRM software proficiency

• Ability to multitask efficiently

• Customer service or client relations background

• Strong organizational and follow-up skills