Job Openings Technical Support L2 with Dutch

About the job Technical Support L2 with Dutch

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The Role: Manage software configurations, including troubleshooting, loading and configuring software and supported applications. Correct hardware problems with supported desktops, laptops and peripherals by coordinating case history with first level agents. Exercise judgment with defined procedures and practices to determine appropriate action.
The Company: The Shared Services Center’s mission is to provide timely, accurate, high quality and cost-effective support to the clients. Deliver on the promise of Service Excellence and delivers real impact for its users.
The Team: Multinational top-performing team which ensures quality of complex technical collaboration, mediating between end, business customers and first line agents.
The Offer: Exquisite remuneration and benefits package combining base salary and social perks. Broad portfolio of development trainings to excel your career. Standard working hours. Pre-defined remote options.
The Candidate: Preceding steady first line experience supporting customers with technical issues or hands-on approach with more complex tech issues on your own would make you a huge asset (e.g. hardware, data storage, operating systems, software applications, peripheral devices and network connectivity). Communicates highly technical information with easiness to technical and non-technical cadre. Eloquent in Dutch and English.

Join a multinational team of tech gurus and work with cutting-edge technologies to ensure superb customer journey. Do not hesitate further and apply now for one of our top-partners new teams!

All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment № 3103.