SAC Managers

ABOUT YOU

• Always show role-model leadership behaviour, specifically the Destination Groups vision & values.
• The ability lead, coach and guide their Entertainment team members to ensure all areas of responsibility are covered.
• The ability to confidently deal with guest concerns, resolving any problems, showing empathy and understanding.
• Able to react to guest feedback and work with Entertainment team members to address and action any required areas of improvement.
• Able to utilise manuals and rehearsal content, to ensure that all events are delivered on-brand.
• To achieve and exceed targets and key performance indicators
• To ensure all Entertainment team members have training required for their role
• Identify and develop future talent within the entertainment department, ensuring all Entertainment team members have a relevant and effective Performance Development Plan.
• Ber able to complete relevant administrative tasks including populating rotas, populating entertainment schedules, to completed risk assessments and to complete safety compliance and legislative compliance checks fully.
• You are a fun vibrant personality with ability to work solo and as part of an international team.
• A fully adaptable and flexible individual who can work well under pressure.
• Additional skills such as presenting, singing, dancing are desirable but not essential.

• Ability to connect with the guests to maintain a high level of customer satisfaction.
• You are fully conversational in English extra languages will be very helpful.
• Finally, be proud to be part of The Destination group at all times.