Sales Executive - Online

Job Title: Sales Executive - Online

Department: Sales

Work Set Up: Hybrid

Reports To: Sales Manager - Online



JOB SUMMARY

The Sales Executive – Online is an individual contributor responsible for driving the commercial performance and growth of assigned eCommerce channels across Shopee, Lazada, TikTok Shop, Shopify, and other online marketplaces. Working closely with the Sales Manager – Online, this role translates commercial objectives into actionable channel plans by leading marketplace initiatives, coordinating cross-functional execution, monitoring business performance, and building strong platform partnerships. The Sales Executive owns channel performance, campaign readiness, and continuous business growth.

KEY RESPONSIBILITIES

• Own the commercial performance of assigned eCommerce channels by ensuring product listings are accurate, optimized, and aligned with pricing, content, and assortment strategies.
• Plan, coordinate, and execute marketplace promotions, including vouchers, flash sales, bundles, platform campaigns, and mega-sale events to achieve sales targets.
• Monitor channel sales performance, inventory availability, and demand trends, coordinating with Supply Chain, Warehouse, and Fulfillment teams to ensure optimal stock levels.
• Manage marketplace operations by overseeing order health, resolving operational issues, and coordinating cross-functional actions to protect customer experience and sales performance.
• Ensure compliance with marketplace policies, seller performance standards, and account health requirements to maintain platform eligibility and business continuity
• Analyze channel performance, campaign results, and marketplace insights, maintaining commercial trackers and recommending actions to improve sales and operational efficiency.

QUALIFICATION AND REQUIREMENTS

Education

• Bachelor's degree in business, Marketing, eCommerce, or a related discipline is a plus

Experience

• 2-5 years of experience in eCommerce, marketplace management, account management, or digital sales.
• Proven experience managing commercial performance across marketplaces such as Shopee, Lazada, TikTok Shop, Shopify, or similar eCommerce platforms.
• Experience leading marketplace campaigns, business reviews, and cross-functional commercial initiatives.
• Demonstrated ability to analyze business performance and recommend strategies to achieve sales growth.
• Experience working directly with marketplace account managers or strategic eCommerce partners is highly preferred.
• Ability to communicate in Bisaya/Cebuano is an advantage but is not required.

SKILLS & COMPETENCIES

Technical Skills

• Basic Seller Center Navigation- Familiarity with navigating and operating marketplace seller center platforms such as Shopee Seller Center, Lazada Seller Center, TikTok Shop Seller Center, and Shopify Admin, including order monitoring, product maintenance, and campaign participation.
• Digital Shelf & Assortment Management – Ability to oversee digital shelf quality by ensuring product assortment, content standards, pricing, and merchandising are aligned with commercial objectives and marketplace best practices.
• Promotional Setup Execution- Hands-on experience supporting the setup and execution of platform promotional activities such as vouchers, flash sales, bundles, free shipping campaigns, and mega-sale participation.
• Marketplace Performance Management – Ability to monitor and optimize key marketplace KPIs including GMV, traffic, conversion rate, average order value, share of voice, and category performance.
• Commercial Planning – knowledgeable in developing promotional plans, campaign participation strategies, assortment recommendations that support business objectives.
• Marketplace Relationship Management – Experience coordinating with marketplace managers and platform representatives to maximize campaign participation and visibility opportunities.
• Business Analytics – Strong analytical skills with the ability to interpret marketplace reports, identify performance gaps, and develop actionable recommendations.
• Cross-functional Leadership – Experienced in leading collaboration between Marketing, Operations, Finance, Customer Experience, and Supply Chain to deliver commercial objectives.

Soft Skills

• Attention to Detail - Maintains accuracy and consistency across product listings, pricing, promotional setup, and operational execution to minimize errors and ensure smooth marketplace operations.
• Time Management- Ability to prioritize tasks effectively and manage multiple operational responsibilities within tight timelines, especially during major campaign and promotional periods.
• Adaptability- Flexible and responsive to changing marketplace requirements, promotional priorities, operational challenges, and evolving eCommerce trends.
• Business Acumen – Understands marketplace dynamics and makes commercially sound decisions that contribute to business growth.
• Ownership & Accountability – Takes full ownership of assigned marketplace performance and follows through on commitments.
• Stakeholder Management – Builds productive relationships with both internal teams and external marketplace partners.
• Decision Making – Uses business data and marketplace insights to prioritize initiatives and recommend actions.
• Communication & Influence – Communicates effectively across functions and influences stakeholders to achieve business objectives.
• Problem Solving – Identifies commercial risks proactively and develops practical solutions to improve marketplace performance.

WORK ENVIRONMENT

• Location: Office-based, hybrid, or remote depending on company policy and operational needs.
• Schedule: Full-time; flexibility required during major campaign periods (e.g., 9.9, 11.11, 12.12).
• Tools: Seller centers (Lazada, Shopee, TikTok, etc.), spreadsheets, order/inventory management systems, communication tools (e.g., DingTalk, Lark, Viber).
• Team Interaction: Regular collaboration with marketing, warehouse/logistics, finance, and customer service teams.
• Culture: Fast-paced, metrics-driven, and focused on continuous optimization and cross-functional teamwork.

EQUAL OPPORTUNITY STATEMENT

Dermorepubliq is an equal opportunity employer and is committed to creating an inclusive environment for all employees.