Supply Chain Management Senior Manager

Job Title: Senior Manager, Supply Chain Management (SCM)

Department: Supply Chain

Work Set Up: Hybrid (Office + Field) 

Reports To: Chief Executive Officer (Temporary, to report to SCM Director)



JOB SUMMARY

The Senior Manager for Supply Chain Management (SCM) is responsible for end-to-end supply chain performance, ensuring that production, warehouse operations, inventory control, fulfillment, and logistics operate as one disciplined system.

This role owns supply chain governance, ERP integrity, cross-functional alignment, and performance outcomes—while explicitly not performing daily operational legwork. The Senior Manager ensures each function executes within its defined scope, with clear handoffs, strong controls, and measurable accountability.

The role exists to protect inventory accuracy, prevent supply disruptions, eliminate role overlap, and enable scalable growth across Dermorepubliq’s manufacturing, warehouse, and retail network.

KEY RESPONSIBILITIES

Supply Chain Leadership & Governance

• Own overall SCM strategy, structure, and performance across production, warehousing, inventory, fulfillment, and logistics.
• Enforce clear role separation and decision rights across all SCM functions.
• Act as the final escalation point for SCM-related risks and failures.
• Prevent silos, duplication, and finger-pointing across teams.

Production Planning & Supply Continuity

• Oversee the Production Manager to ensure manufacturing plans align with demand, inventory targets, and warehouse capacity.
• Ensure raw material availability, production scheduling discipline, and finished goods flow into warehouses.
• Balance production efficiency with inventory health (avoid overproduction and stockouts).
• Ensure production outputs meet quality, batch, and traceability requirements aligned with GMP and ERP rules.

ERP & Systems Ownership

• Serve as business owner of the ERP for all SCM-related modules (production, inventory, warehouse, fulfillment, logistics).
• Ensure ERP design reflects real operational workflows across manufacturing and downstream supply chain.
• Enforce strict system discipline and eliminate manual workarounds.
• Oversee ERP rollout, stabilization, enhancements, and adoption across SCM teams.
• Partner with IT and external vendors to ensure scalability and reliability.

Inventory Integrity & Risk Management

• Own inventory accuracy, availability, and integrity across raw materials, WIP, and finished goods.
• Ensure strong inventory control frameworks are in place and followed.
• Prevent and resolve OOS, overstock, expiry, shrinkage, and write-offs.
• Ensure audit readiness across production and warehouse inventories.

Warehouse & Network Performance

• Oversee performance of all warehouse sites (capacity, utilization, SOP compliance).
• Ensure standardization of warehouse and inventory practices across sites.
• Approve warehouse manpower, layout changes, and infrastructure scaling.
• Support expansion into new sites or consolidation when required.

Fulfillment & Logistics Alignment

• Ensure clean, enforceable handoffs between:
• Production → Warehouse
• Warehouse → Fulfillment
• Fulfillment → Logistics
• Warehouse → Logistics (offline stores and third-party retail)
• Hold Fulfillment accountable for order SLA and platform performance.
• Hold Logistics accountable for OTIF, delivery cost, and execution quality.
• Prevent scope creep and ownership confusion across functions.

Performance Management & Reporting

• Define, review, and act on SCM KPIs including:
• Production adherence vs plan
• Inventory accuracy and GMV-at-risk
• OOS and overstock levels
• Fulfillment SLA performance
• Logistics OTIF and cost
• Use data and dashboards—not anecdotes—to drive decisions.

Cross-Functional Collaboration

• Partner with:
• Sales & Marketing → demand visibility, promo readiness
• Finance → inventory valuation, COGS, working capital
• R&D / QA → formulation readiness, batch integrity, compliance
• People & Talent → leadership development and succession
• Translate company growth goals into executable SCM plans.

People Leadership & Capability Building

• Develop strong managers across Production, Warehouse, Inventory, Fulfillment, and Logistics.
• Coach leaders to think system-wide, not function-only.
• Identify skill gaps and lead capability-building initiatives.
• Support succession planning for critical SCM roles.

QUALIFICATION & REQUIREMENTS

Education:

• Bachelor’s degree in Supply Chain, Industrial Engineering, Business, or related field.
• Master’s degree is an advantage but not required.

Experience:

• 8–10 years of progressive supply chain experience.
• 3–5 years in a senior leadership or multi-function role.
• Proven experience managing production, warehouse, inventory, fulfillment, and logistics functions.
• Strong background in ERP or major system implementations.
• Experience in FMCG, cosmetics, pharmaceutical, or regulated industries is a strong advantage.
• Multi-site operational experience is required.

SKILLS & COMPETENCIES

Technical & Strategic :

• End-to-end supply chain design and governance
• Production planning and supply balancing
• ERP ownership and systems thinking
• Inventory risk and performance management
• KPI design and execution tracking

Leadership & Behavioral:

• Strong decision-making and escalation discipline
• Ability to hold leaders accountable
• Calm, structured, and data-driven
• High integrity and ownership mindset

WORK ENVIRONMENT

• Hybrid setup with regular production and warehouse site visits.
• High-accountability, fast-paced environment.
• Availability required during peak periods or critical incidents.

EQUAL OPPORTUNITY STATEMENT

Dermorepubliq is an equal opportunity employer and is committed to fostering a diverse and inclusive work environment