Automation Testing- Salesforce Testing - REMOTE

Relevant Work Experience : 7+ years

Job Description :

• Experienced IT professional with almost a decade of experience, completing 100+ high-quality projects in diverse domains, including SalesForce/SaaS /SAP/Cloud, maintained 98% client satisfaction throughout SDLC and STLC.

• Facilitated client interactions and team collaboration to ensure prompt and accurate fulfillment of client needs, provided user and application support.

• QA Process Standardization & Management: Developed and implemented efficient QA processes, increasing testing speed by 80%. Created detailed test plans, strategies, and test cases aligned with project scope, collaborating with SI leads and stakeholders for comprehensive coverage and successful delivery.

• Mastered diverse methodologies such as system support, test planning, test cases, UI/UX, functional, usability, UAT, SIT, exploratory, regression, sanity/smoke, API, database, Mobile(iOS/Android)/Web applications testing etc., resulting in a 80% improvement in product quality and efficiency.

• Skilled in various domains like E-Commerce, Shopping, Security, Healthcare(HL7/FHIR), Social- Media, Video/Voice Calling Apps,

• Telecom(BSS/OSS), Food order, Music, CRM-Investment, Logistics, Edtech- Startup, Trading, RazorPay, PayU, Payments-POS, Hotel Booking etc.

• Skilled in Jira, Trello, Redmine, Xray, Kiwi, Confluence etc, enhancing project management and productivity.

• Optimized software testing and support procedures by implementing AI-driven methodologies, resulting in a 40% reduction in time.

• Agile Specialist & Team Leadership: Led a team of 10 QA Engineers, driving a 50% increase in productivity and achieving an 80% positive outcome in software tests.

• Problem-solving and Analytical Skills: Demonstrated problem-solving and analytical abilities by identifying over 3,000 software defects, resulting in a 95% reduction in system errors through proactive and strategic solutions.

Roles :

• Smoke/Sanity Testing,
• Functional, integration and System Testing
• Re-testing and Regression
• Testing, Manual and Exploratory Testing
• Localization, Compatibility and Backward Testing
• Mobile and Web applications testing
• Usability ,UAT, UI/UX, Hardware-software Testing
• API , Security and Performance Testing
• Automation Testing
• SQL and Database Testing
• AI-driven methodologies
• Test Planning, Test cases,
• Execution, Defect
• Management and
• Technical/Client Support

Skills : 

• Test Management Tools and other tools:
• Jira,Confluence,TestRail,Redmine,Zephyr,Trello,MS Visual
• Studio,MS Office,Pcloudy,Charlesproxy, Fiddler, Burp Suite
• Database: MySQL,MS SQL Server,DbVisualizer,LiteDBStudio
• OS: Mac, Windows, Linux/Unix
• Tools and framework:
• Selenium,Maven,TestNG,Appium,Postman,JMeter,Azure
• DevOps,GitHub Design Pattern: POM, Crash Reporting tool:
• Firebase Crashlytics
• Cloud computing platforms: AWS,Azure,GCP,
• CI/CD Tools:
• Jenkins, Version Control: Git