In this role, you'll support the delivery of accurate and efficient payroll services for a broad client base. Your responsibilities will include:

• Processing payrolls from start to finish, ensuring all deadlines are met accurately and efficiently
• Collecting, compiling, and maintaining payroll data using payroll software and internal systems
• Calculating payroll deductions including PAYE, National Insurance, pensions, student loans, and other statutory deductions
• Processing new starters, leavers, salary changes, holiday calculations, and employee record updates
• Preparing payroll reports and supporting compliance with HMRC regulations and auto-enrolment pension requirements
• Investigating and resolving payroll discrepancies and responding to payroll-related queries from clients and employees
• Maintaining accurate payroll records and supporting the smooth running of payroll administration processes
• Providing general administrative support to the wider office and team when required

This list summarises the main duties of the role but is not exhaustive — you may be asked to support with additional tasks and projects at a similar level as required.

Attributes, Skills, Experience and Qualifications

We're looking for someone who is organised, reliable, and confident managing payroll processes in a fast-paced environment. Ideally, you'll have:

• Previous experience processing payroll from start to finish
• CIPP qualification (preferred but not essential), or relevant payroll experience
• Good working knowledge of payroll and accounting software including Brain Payroll, BrightPay, Xero, QuickBooks, and Sage would be advantageous
• Experience working within a practice environment (preferred but not essential)
• Strong analytical, numerical, and problem-solving skills
• A positive, friendly, and professional approach
• The ability to manage multiple priorities and meet deadlines accurately
• Excellent organisational skills and strong attention to detail
• A team-oriented mindset with the ability to work independently and flexibly
• Experience delivering excellent customer service within an office environment
• Strong written and verbal communication skills
• Confidence learning and adapting to new IT systems and software