Homelessness Officer

 Job Description:

We are seeking experienced Homelessness Officers with a strong understanding of housing legislation, particularly in relation to ending duties under Sections 193 and 188 of the Housing Act. The successful candidate will have:

  • Experience managing a homelessness caseload within a frontline service
  • Strong knowledge of homelessness and housing legislation
  • Excellent communication and customer service skills
  • The ability to work empathetically with vulnerable applicants
  • Experience making legally sound decisions and maintaining accurate case records
  • A collaborative approach to working with internal teams and external partner agencies