(AGC) Security Engineer (EPP)

• Provide day-to-day operational support and maintenance of EPP Trend Micro in 8x5 Operations.
• Ensure all incident escalation are properly tracked, escalated and with proper closure and assist in troubleshooting if required.
• Manage endpoint security solutions, including antivirus software, firewalls, and intrusion detection / prevention systems.
• Manage and maintain endpoint security systems are configured and maintained in accordance with security best practices
• Monitor network and endpoint security systems to detect and respond to security incidents and Resolve the incident tickets within SLA
• Work closely with customer, the team lead/manager to ensure tasks are executed.
• Maintain existing operational documentation to ensure that any newest changes are captured.

Age : 25-35

• Have security operation and/or IT operation experience (3 years or upper).
• Experience on EPP such as Trend Micro Apex One and Deep Security
• 3+ years of experience with the installation, configuration, and maintenance of an endpoint protection platform
• 3+ years of experience with the installation, configuration, and maintenance of Trend Micro Apex One and Deep Security