Salesforce Domain Architect

A leading organisation at the forefront of South African banking is seeking a Salesforce Domain Architect to help shape the future of digital banking.

This is a rare opportunity to operate at the intersection of strategy, architecture, and innovation, driving the evolution of a complex Salesforce ecosystem across Business Banking. You'll play a critical leadership role across CRM (Financial Services Cloud) and Credit Loan Management (nCino), ensuring scalable, secure, and high-performing solutions that deliver real business value.

As a Domain Architect, you will define the technical vision and architectural standards for the Salesforce platform, enabling innovation at scale. You'll influence enterprise-wide decisions, shape long-term strategy, and ensure maximum value is realised from Salesforce across multiple business domains.

What You'll Do

Strategic Leadership

• Define and drive the 3–5 year Salesforce architecture roadmap
• Provide architectural governance across all Salesforce delivery teams
• Lead Technical Design Authority (TDA) engagements and platform standards

Platform & Architecture Ownership

• Oversee the full Salesforce ecosystem (FSC, nCino, Marketing Cloud, Data Cloud)
• Ensure platform health, scalability, security, and performance
• Define architecture blueprints, standards, and governance frameworks

Solution Design & Delivery

• Architect and guide development of solutions using:
• Apex, Lightning, Visualforce
• API integrations (REST/SOAP/GraphQL)
• Event-driven and domain-driven design
• Translate business requirements into robust technical solutions

Integration & Data Strategy

• Define integration patterns across enterprise systems
• Establish data models, governance, and quality standards
• Drive seamless data flow across internal and external platforms

Leadership & People Management

• Lead and mentor a team of Salesforce specialists
• Foster a high-performance, collaborative engineering culture
• Drive continuous learning, coaching, and talent development

Delivery & Governance

• Oversee DevSecOps pipelines, CI/CD, and release management
• Act as a quality gatekeeper across SDLC phases
• Manage vendor relationships and third-party delivery

Stakeholder Engagement

• Partner with Product, Engineering, and Business leaders
• Act as a trusted advisor and central point of contact
• Translate complex technical concepts into business value

Technical Expertise Required

• Strong Salesforce development experience:
  • Apex, Lightning Components, Visualforce
• Deep understanding of:
  • Salesforce architecture, data modelling, and security
  • Integration patterns (APIs, middleware, cloud platforms)

Experience with:

• AWS / cloud-native integrations
• DevSecOps, CI/CD, release tools (e.g. Copado, AutoRabit)
• SSO, MFA, and access management

Exposure to:

• Event-driven architecture
• Platform engineering
• Enterprise integration strategies

Qualifications & Experience

• Bachelor's degree in Computer Science or related field
• 5–10 years' Salesforce experience in a technical leadership role
• Relevant Salesforce certifications (e.g. Platform Developer, Application Architect)
• Proven experience leading large-scale Salesforce implementations

Preferred

• AWS Architecture certifications
• Salesforce Financial Services Cloud (FSC) certification
• nCino and Data Cloud experience

What We're Looking For

• Strategic thinker with strong architectural vision
• Exceptional leadership and stakeholder management skills
• Ability to operate in a fast-paced, complex environment
• Passion for innovation, optimisation, and continuous improvement

What We Offer

• The opportunity to solve complex challenges at scale
• A high-impact role in digital banking innovation
• A collaborative, people-first culture
• Commitment to diversity, inclusion, and growth

Join us in redefining what's possible in digital banking—bring your expertise, lead with purpose, and help build the future of Salesforce at scale.