Senior UX/UI Designer

Our client in the financial industry is seeking an experienced Senior UX/UI Designer to join their digital team. The ideal candidate should have a strong background in designing and solutioning for customer-facing digital channels including mobile apps, digital wallets, web platforms, and other online portals. Proficient wireframing and prototyping skills are required, and excellent knowledge of Figma is essential. Experience in financial, banking, or other technical sectors is highly desirable.

The ideal candidate should possess strong problem-solving capabilities and a firm understanding of UX and UI for the digitization and automation of customer service and service delivery.

Key Responsibilities:

• Conduct user research and user testing.
• Define user stories and journey mapping.
• Build user flows and process flows.
• Design wireframes and prototypes.
• Develop high-fidelity mockups.

Key Skillsets:

• Strong understanding of user-centered design principles and methodologies.
• Advanced visual design skills with sensitivity to user-system interaction.
• Accessibility design.
• Ability to collaborate with cross-functional teams including developers, product owners, project managers, business units, and customer experience and marketing teams.
• Presentation and demonstration skills when presenting concepts and solutions to stakeholders.
• Excellent communication with regards to design documentation, user feedback, and test result implementation.

Background and Experience Required:

• Proven work experience as a UX/UI Designer or similar role.
• Portfolio of design projects.
• Knowledge of wireframe tools (e.g., Wireframe.cc and InVision).
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop.
• Team spirit; strong communication skills to collaborate with various stakeholders.
• Good time-management skills.
• BSc in Design, Computer Science, or relevant field.

Must-have Skills (Mandatory Skills):

• Responsive user interface design for desktop, tablet, and mobile
• User experience strategy, monitoring, and design
• Information architecture design
• Designing use cases, user journeys, and user flows
• User testing
• Interaction design
• Wireframing
• Template creation
• Critical thinking
• Figma

Beneficial Skills (Desired Skills):

• Persona creation
• Storyboarding
• Social media design
• Photoshop
• Illustrator
• InDesign
• After Effects