Sales Specialist

DBOS is looking for a Sales Specialist who has strong communication and customer service skills to handle consumer queries and concerns. We are looking for an agent who has a positive attitude and is goal oriented to meet individual or team target.

Job Responsibilities:

• Handle customers needs and requirements
• Make outbound customer calls to promote product or service and address customers needs
• Answer calls from customers and potential customers inquiring for the product/services offered
• Explain product or services being offered to customer
• Respond effectively in a timely fashion and give correct instructions or information to customer
• Establish trust and relationship by building rapport all throughout the call
• Identify prospects that fit the target demographic
• Use product knowledge to showcase the solutions that our company can offer to prospects
• Use database, CRM, or other software to track progress with new prospects
• Create, maintain and update database of customers with complete information and emails
• Record customer information, outbound call history and customers response in detail
• Maintain customer information and companys document confidential
• Consolidate existing customer base while building new customer base
• Send or email product/service literature, brochures, catalogs and other campaign materials as needed
• Report weekly sales goals and objectives to team leader or direct supervisor

Job Requirement and Qualification:

• Bachelors or College degree of any field is accepted
• Excellent verbal and written English communication skills
• Excellent customer sales skills
• Minimum of 2 years of outbound sales or customer service experience
• Experience with web based applications & MS Office
• Must be a good team player
• Must be able to manage sensitive client information
• Must have a good and positive working attitude
• Proactive and Results Driven