Job Openings
Credit and Sales Specialist
About the job Credit and Sales Specialist
Join our growing team of Car Financing company in Australia!
Job Responsibilities:
- Perform end to end assessment on complex credit applications
- Conduct thorough credit worthiness assessment and thorough decision making
- Handle outbound, inbound and admin tasks to process all the application
- Proactively re-package and communicate deal options
- Adhere to all audit and compliance requirements to prevent exposure to unacceptable risk
- Actioning loan applications, new and variations
- Building relationships and delivering superior level service to our broker network and sales team
- Answer calls from customers and potential customers inquiring about the product/services offered
- Answer e-mails and chat sessions from customers and potential customers inquiring about the product/services offered
- Achieving individual targets, whilst maintaining service level agreements and customer service charter standards
- To provide high quality credit decisions through timely delivery
- To support the organization in achieving desired risk and reward balance of the secured or unsecured portfolio
- Deliver high quality credit decisions within service level agreements
- Make credit decisions on secured or unsecured product applications
- Contribute to maintaining team service level agreements
- Promote a focus on customer centricity
- Handle customer’s needs and requirements
Job Requirements and Qualifications:
- Experience in Australian Credit and Finance is an advantage
- Excellent verbal and written English communication skills
- Excellent customer sales skills
- Good decision making and negotiation skills
- Experience with web-based applications & MS Office
- Must be a good team player
- Must be able to manage sensitive client information
- Must have a good and positive working attitude
- Proactive and Results Driven