Eli Health — SCM & Fulfillment Lead

Type: Full-time | On-site | Montreal, QC, Canada (5 days/week, startup hours) Compensation: CAD 80,000–150,000 base + competitive equity Hiring count: 1 Visa sponsorship: H-1B, O-1 (per Contrario structured field — see note) Reports to: Founder (name not provided)

About Eli Health

Eli Health is making continuous hormone monitoring possible through its flagship product, the Hormometer — the first instant hormone monitoring platform to deliver results from saliva to a mobile app. Developed over six years of R&D and more than 2,000 product iterations, the platform turns hormones into measurable, trackable signals for stress, endurance, sleep, and more. The team is approximately 25 full-time employees plus around a dozen contractors and advisors, and is scaling a regulated physical product shipped direct-to-consumer across Canada and the US.

Founded: 2019 | Team size: ~25 FTE (+ ~12 contractors/advisors) | Stage: Series A Industry: Healthcare / consumer health hardware Website: eli.health Office: Montreal, QC

Why Candidates Should Join

• Own it end to end: Sole owner of everything between suppliers and customers' doorsteps — procurement, inventory, logistics, cross-border, and fulfillment — with no established playbook to inherit.
• Clear path to Head of Operations: IC role today reporting directly to the founder, positioned to build and lead the full operations function as the company scales.
• Regulated hardware at a scaling stage: A Series A consumer-health product where quality and compliance matter, and where supply chain is a core competitive lever, not a back-office function.

Intake Call Summary

• Not available from the role page — an intake video is posted but no transcript/summary text was included in the capture.

The Role

Eli ships a regulated physical product across borders and is scaling fast. The SCM & Fulfillment Lead owns everything between Eli's suppliers and its customers' doorsteps — sourcing, procurement, inventory, logistics, and order fulfillment — including the complexity of Canada-to-US cross-border shipping and customs. This is an individual contributor role today, with a clear pathway to build and lead the full operations function over time.

What You'll Be Doing

• Own the end-to-end supply chain: vendor selection, qualification, audits, long-term relationship management, and backup sourcing for all critical components
• Eliminate cross-border delays and customs friction in Canada-to-US shipping, managing carrier selection, 3PL relationships, and importer-of-record structures
• Build and roll out inventory-tracking and procurement-planning systems giving leadership real-time visibility into inventory levels, landed costs, and order status
• Drive COGS reduction through vendor negotiations, alternative sourcing, and process improvements as order volume scales
• Own the interface between supply chain and manufacturing on materials planning and production scheduling
• Set performance standards and accountability for all external partners: suppliers, freight forwarders, 3PLs, and carriers

Tech stack: N/A (operations role — inventory/procurement systems to be built)

Requirements

• 3 to 7 years supply chain and fulfillment ownership (physical product)
• Cross-border Canada-to-US shipping and customs experience
• Regulated consumer product background (health, food, skincare, or diagnostics)
• Startup or high-agility environment, builds from scratch
• Montreal in-person, 5 days per week (startup hours)
• Engineering or technical background a strong plus

Green Flags

• Startup experience in a scaling physical product company
• D2C experience in a regulated or quasi-regulated space
• Engineering or technical background paired with supply chain experience
• Demonstrated company values alignment: grit, openness, purpose, ownership, and first-principles thinking
• Early-stage experience at a consumer health wearable or adjacent hardware company

Red Flags

• Frequent short tenures without a logical explanation
• Only large-organization experience with no startup exposure
• Focused on title or status rather than the work
• Rigid experience mindset, applies past patterns without questioning them

Role Details

Salary CAD 80,000–150,000 base (Contrario displays USD $55,000–$105,000 — see note) Equity Competitive On-site policy Montreal in-person, 5 days/week, startup hours Visa sponsorshipH-1B, O-1 (per structured field — anomalous for a Canada-based role; confirm)Employment type Full-time Location Montreal, QC, Canada

Benefits: Private medical & dental (Canada Life) incl. prescription, vision, paramedical, disability, critical illness, and mental health support (CAD $1,500/yr), effective start date; EAP with telemedicine and 24/7 care; Group RRSP (Empire Life), pre-tax payroll, no vesting; unlimited complimentary access to Bota Bota Spa (Montréal); flexible working hours; after-hours facility access; complimentary meals, snacks, and beverages in-office.

Screening Questions

• None provided on the role page.

Interview Process

Stage 1 — Pending Approval — Candidates awaiting initial approval. Stage 2 — Intro Call with Hiring Manager (15 min) — Quick introductory conversation to rule out obvious misalignments; not a deep screen. Stage 3 — Take-Home Technical Challenge (2–3 hrs, 2 days to complete) — Written challenge submitted within two days. Stage 4 — Technical Interview (1 hr) — In-depth follow-up on the take-home with 2–3 team members; designed to verify depth of knowledge, particularly given AI-assisted responses. Stage 5 — Cultural Interview (45 min) — Conducted by a founder, the hiring manager, and one other team member; the team deliberately presents the harder realities of working at Eli to assess genuine fit. Stage 6 — Reference Checks (~30 min each, 3 references) — Thorough conversations with named references; in-depth review of background and working style. Stage 7 — Paid Work Trial (5 days, flexible scheduling, can be remote) — Candidate works alongside the team as if already started; Eli pays for all five days; can be waived for exceptional candidates; either party can end early if clearly not a fit. Stage 8 — Offer Extended Stage 9 — Candidate Hired — Candidate accepts and starts.