Abu Dhabi, Abu Dhabi, United Arab Emirates

Senior Application Support Engineer

 Job Description:

Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects


Job Purpose:

Provide expert-level support by executing advanced troubleshooting and collaborating with cross-functional teams, to implement impactful solutions, optimizing application support, and ensuring system stability with minimal downtime for end-users.

Minimum Qualifications & Experience:

  • Educational and Professional Qualifications:
  • Bachelor's degree in IT, Computer Science, Business Information Systems, or a related field.
  • Certifications in Azure, AWS (Amazon Web Services) are preferred.
  • Certifications in Sitecore next js, Microsoft CRM D365 and Software AG preferred
  • In-depth knowledge of databases, application architecture, troubleshooting methodologies, and performance optimization.
  • In-depth knowledge of scripting languages and automation tools.
  • Overall Experience:
  • 6 - 8 years experience in the Securities / Stock Exchange or another financial institution
  • Technical Skills:
  • Proficient with Agile methodology, continuous integration and continuous development pipelines
  • Previous experience with configuring and running CI/CD pipeline management and release management preferred
  • Collaborate with executive management and department leaders to assess near- and long-term Enterprise Integration Platform needs.
  • Create and maintain documentation as it relates to Enterprise Integration Platform configuration, deployment, custom resources etc
  • Deploying Software AG releases cross all environments. (On-Cloud)
  • Monitoring the performance of APIs.
  • Developing Software AG resources like but not limited to Web services, restful APIs, SOAP APIs, software Ag adapters, custom adapters, APIs protocol transformations, Messaging queue (AMQ,JMS and Kafka).
  • Working on file based protocol (SFTP,FTP).
  • Working experience in Web Methods (SoftwareAG) Developer/Integration with JDBC adapter and MX (message XML) and MT (message type) experience.
  • Working experience in Web Services (REST, SOAP, GraphQL (preferred).
  • Working experience in Swift ISO 20022/15022, Swift Translator tool(preferred).
  • Working experience on API Gateway Management for SOAP, REST services and WebSocket (preferred).
  • Working experience in BPM and Nasdaq is preferred or any other financial platform with integrations
  • Working experience in cloud (Azure preferred) mainly in containerization using Docker and Kubernetes
  • Working experience in database querries (preferred mssql, sql)
  • Working experience in Programming language Core JAVA is must.
  • Working experience in XML, HTML, JavaScript (preferred)
  • Working experience with stored procedures a plus
  • Proficient with understanding and supporting Document management systems preferably OpenText DMS
  • Proficient with Front End and Back End website support -Sitecore Next JS technologies a plus as well as java based applications
  • Good understanding of mobile app support and proficient with react native for android and iPhone preferred
  • Previous experience with any software integrations applications support
  • Proficient with scripting and automation tools
  • Expertise in development (micro service implementation) and administration (Helm chart, server configuration, etc.) activities in JD
  • Behavioral Skills:
  • Ability to work in a diverse team with multiple cultures and technical skill sets
  • Ability to proactively find solutions to problems
  • Customer focus mentality
  • Good communication skills
  • Familiarity with programming languages is an advantage
  Required Skills:

Running Securities Working Experience Chart Protocol Core Java Messaging Swift Stored Procedures Continuous Integration Pipelines SOAP Web Services Information Systems Kubernetes Programming Languages Android Optimization XML Architecture Docker Automation Integration Programming Databases Troubleshooting Computer Science Administration Java Documentation HTML JavaScript SQL Software Business Communication Science Management