Job Objective

Take overall responsibility for a limited number of small to medium sized projects and provides support to PMO team. Assist the PMO manager in fulfilling tasks in support of the PMO mandate. Shadowing and training with PMO team to enhance and build project management knowledge base. Performing quality control checks with project managers and administration of PPM tool. Assisting PMO Director and Manager in fulfilling any necessary tasks required.

Key Accountabilities

General Responsibilities

Direct Project Management

• Manage and deliver projects according to the agreed scope and deliverables

• Oversee management of activities of the project teams to ensure deliverables are being completed to defined expectations

• Maintain frequent and detailed communication with all members of the team to ensure clarity at all times

• Proactively manage foreseen project risks and mitigate issues as they arise, implementing corrective actions

• Support the project managers by taking on supervised support tasks on larger projects, as and when necessary

• Manage project administration tasks. Create and maintain project plan via PPM tool

• Undertake any other project management duties as and when required

        Guidance

• Works with PMO to provide subject matter expertise, advice, and share knowledge with the team members to support their overall development.

Policies, Systems, Processes & Procedures

• Follow PMO Department policies, procedures and controls covering all areas of assigned job responsibilities so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service. Training and Continuous Improvement

• Continuously identify improvement related to the job specific responsibilities

• Attending training sessions to build PM knowledge and experience

Job Specific Responsibilities

Demand Management

• Providing PMO with required information for executing Demand Management Process

• Updating project related templates for PMO review and approval as part of project intake process

Resource Management

• Works with PMO for establishing consolidated Resource Requirements Plan across projects in PPM tool.

• Support PMO governance to establish effective stakeholder alignment.

Risk & Issue Management

• Effectively track project risks, issues and commitments and escalate as and when required

Project reporting management:

• Provide weekly reporting on project status to PMO highlighting key updates, escalations, Risk and Issues

Quality Management

• Supports PMO in conducting project quality review for new projects and ongoing projects

• Undertake compliance checks on projects adherence to PMO standards/ methodologies.

Document Management

• Ensure documentation is created and updated as per the agreed list of project deliverables

• Ensure documents are stored in the document repository as required

• Establish Monitoring of Documents Management and provides regular update to Manager, Director & CTSO

• Maintain an effective document management and control process.

Dependency Management

• Works with project team to identify and review dependencies, escalate to the Manager/Director where required

Benefit Realization

• Provides support in producing reports and dashboards to management for benefits realization tracking.

Departmental Responsibility

• This position may be assigned to perform any additional tasks or related duties as required by the Line manager and in line with business requirements

Qualifications and Experience

• Bachelors degree or equivalent in one of the following Business, Operations Management, Finance or equivalent.
• Proven working experience in project management
• Competence in IT, particularly in standard project management tools such as MS project, PowerPoint and Excel
• Ability to work under pressure and complete project within a set duration and budget
• Good knowledge of project management methodologies including Agile preferable
• Ability to learn quickly in a dynamic fast-paced environment
• Fluent in English- communicating and writing
• Excellent communication skills, confident in dealing with stakeholders
• Proactive, self-drive approach
• High attention to detail
• Superior analytical thinking and problem solving abilities
• Willingness to work with experienced resources to enhance PMO knowledge