Role Purpose

This role sits within the Group Information Technology Division, specifically as a member of the PMO team. The PMO Analysts must provide flexible project and programme management office (PMO) support services across the Projects Portfolio. PMO support services are defined as part of the IT governance framework and will be flexed depending on the size and complexity of the project, programme, or operational initiative. PMO Analyst is required to specific portfolio work items, and the level of support provided, and specific deliverables are agreed for the duration of this assignment.

In addition, PMO Analyst should be able to provide guidance in specific PMO service offerings such as Risk Management or Planning. They may also be called upon to deliver distinct change deliveries to support the programme or project delivery in addition to supporting overall adherence to standards and processes within the change delivery lifecycle and governance framework.



Programme or Project Administration
Effective coordination of, and support to, key governance meetings and events
(e.g. Project and Programme Boards), including scheduling, diary management, timely preparation of support materials to defined standards, such as agendas, status reporting and
specific presentations, accurate minutes, and the publication of pre-reads and tracking of associated decisions and action updates.
Establish and maintain documentation repository with appropriate configuration management of key documents and artefacts, to protect delivery integrity.
Maintenance of project or programme team details such as clear team organisation chart with identified programme or projects roles, responsibilities, and contact details.
Provide guidance to programme or project team members to ensure the application of Informatics standards, tools and techniques to facilitate effective and consistent delivery standards. This would include use of correct template and formatting, proactive identification of upcoming governance requirements and deadlines.

Acting as first contact point on behalf of team, providing accurate signposting to support requests for information, and escalating delivery status changes or concerns to the project or programme manager.
Support the application of standard project and programme support techniques, including but not restricted to: Lessons Learned, project or programme set-up, planning, RAID, change control, benefits tracking, project or programme closure, procurement support.

Risk Management
Competent application of project and programme risk and issue management methodology.
Ensures regular review and update of RAID Log to meet governance standards and reporting feeds.
Able to undertake analysis of RAID status, verify detail, and provide succinct overview to support reporting requirements.

Reporting and Management Information
Timely and effective preparation of key governance reporting requirements to support programme or project manager.
Coordinates the preparation and submission of information to meet internal and external reporting deadlines.
Supports the timely population of key MI data feeds, such as the Plan, Programme or Project
Status Reports, Resource Forecast Reviews, and Financial tracking (Weekly, Monthly, or ad- hoc).
Ability to accurately track delivery metrics relating to RAID, delivery schedule, formal change management, and financials.
Contributes to the tracking of Group IT Key Performance Indicators, across the portfolio of work (not restricted to specific project or programme assignment).
Planning
Assists project or programme manager with the development and timely maintenance of the plan and its milestones, to meet reporting requirements.
Proactively monitors and tracks the status of milestones and tasks, seeking confirmation of status from team members, and escalating to the PM when tasks or milestones are imminently due or late.
Ability to extract schedule information to provide reporting mechanisms and formats appropriate to needs of audience. Communication
Ensure project or programme stakeholder map, contacts and distribution lists are current.
Supports the disseminate of accurate information regarding the project or programme delivery provided by the programme or project manager or project specialists (e.g. technical lead or product specialist) as required, taking into account audience needs and utilising a range of communication tools and mechanisms as suitable for content and audience under the direction of the project or programme manager.
Demonstrates ability to ask perceptive questions that ensure a clear understanding of the key messages to share to protect delivery status and provide assurance to stakeholders.

Specific Role Competencies
At least 6 to 7 years of relevant project management or PMO management experience.
Bachelors degree in computer science or management domain.
PMI-PMP, PRINCE2 Practitioner, Managing Successful Programmes (MSP) or equivalently qualified in similar project management methodologies. Agile certifications are a plus.
Knowledge of the property industry and business processes is an asset.
Strong Project Management Expertise: Possesses extensive knowledge and expertise in program and project management, portfolio management, and systems development lifecycle methodologies.