Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Description:

• Acknowledge, analyse, and validate incidents received.
• Escalate validated and confirmed incidents to L2 SOC Analyst.
• Undertake first stages of false positive and false negative analysis.
• Track and update incidents and requests based on clients updates and analysis results.
• Properly log client requests and change requests in SOAR/ticketing tool.
• Report false positive alarms from EDR and SIEM to L2 SOC analysts.
• Generate weekly reports from SIEM platform and send it to L2 SOC analysts for review.
• Other duties related to the position.