Overview

We are actively seeking a seasoned Technical Project Manager / Business Analyst with expertise in the Cards domain (Debit, Credit, Prepaid) to spearhead digital transformation initiatives within a banking environment. This role demands a deep understanding of card-related processes, focusing on technical intricacies and optimization for digitalization, automation, and overall enhancement of operational efficiency and customer experience in card services.

Key Responsibilities

• Technical Project Management and Business Analysis: Lead complex projects in the Cards domain, overseeing the technical aspects of process design and reengineering for digital transformation, ensuring alignment with strategic goals.
• Enterprise Design Thinking: Apply enterprise design thinking methodologies to innovate and enhance technical processes specific to Cards.
• Agile Project Management: Collaborate in an Agile environment, employing Scrum methodology for streamlined technical project management and iterative development.
• Technical Process Analysis and Modeling: Conduct in-depth technical analysis of card-related processes and create detailed models representing current and future states from a technical standpoint.
• Technical Documentation and Risk Assessment: Meticulously document technical processes and conduct risk assessments to identify potential challenges and ensure compliance with technical standards.
• Technical Process KPI Design: Establish Key Performance Indicators (KPIs) for card-related processes, emphasizing technical metrics to measure effectiveness and drive continuous improvement.
• Stakeholder Management: Engage with various stakeholders, including technical teams, system architects, business units, and management, ensuring alignment and support for technical initiatives.
• Technical Regulatory Compliance: Ensure all technical processes within the Cards domain comply with regulatory standards and technical requirements.

Required Competencies

Profound technical knowledge in Business Process Reengineering within the Cards domain (Debit, Credit, Prepaid).

Expertise in Enterprise Design Thinking with a focus on technical aspects.

Solid understanding of Scrum Methodology in a technical context.

Required Technical Skills

Strong technical skills in process analysis, modeling, and documentation within the Cards domain.

Competence in technical process risk assessment and KPI design specific to card-related services.

Effective technical stakeholder management abilities.

Comprehensive understanding of current technical trends and regulations in the Cards domain.

Experience

Proven experience in technical business process design and digital transformation projects within the banking sector, specifically in Cards.

Successful track record of technical project implementation in banks in UAE.

Qualifications

Bachelors or masters degree in business administration, Finance, Information Technology, or a related field.

Relevant certifications in technical process management, Scrum, or related technical areas are advantageous.