Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Description:

• Report progress and system health through metrics and KPIs that are risk-driven and operational in nature.
• Addresses ticket queue and follow appropriate change management procedures.
• Effectively communicate issues/risks, options, pros/cons, and recommendations
• Respond to SOC team and participate in incident response efforts.
• Troubleshooting EDR Management Server and Agents issues.
• Daily EDR Health Check and reporting the status to EDR Sr. Admin and SOC Lead.